Phone Services

Local Phone Service

Basic Residential or Business  |  $14.00*

In addition to Brooklyn and Holiday Lake, local telephone calls can be made to the towns of Guernsey, Hartwick, Ladora, Malcom, Montezuma, Victor and iwireless customers with 510 numbers.


*Additional fees apply:

     911  |  $1.00

     FCC - straight line  |  $6.50

     FCC - multi business line  |  $9.20

     FUSC (subject to change)

     Access Recovery Charge  |  $1.00


Download Phone Application Here


Long Distance Service

Brooklyn Mutual Telecommunications Cooperative provides long distance services to our customers as part of our on-going vision as a complete telecommunications service provider. We offer long distance service at affordable rates and we will convert your current long distance service to our services.

 

BMTC keeps your monies at home - where they benefit you the most. Having your long distance and local service company together under one roof offers you benefits such as complete customer service from one local office. As an added convenience, your monthly statement includes both local and long distance charges.

Our goal is to provide low, stable rates to our customers. As a subscriber, you are a cooperative member, truly making this your long distance company.


Call today for the most current rates!



Options

900 Block  |  Free

Block outgoing calls to 900 numbers.


Caller ID  |  $5.00 per month

Requires phone with caller ID capability or a caller ID box.


Non-published Number  |  $1.00 per month

Your name and number will not be published in the directory. Additionally, your name will come up “Private” on caller ID.


Distinctive Ring  |  $7.50 per month


Three Way Calling  |  $1.50 per month

Three Way Calling allows you to add a third party to your conversation, without operator assistance, whether you received or placed the first call.

To Setup: During an existing call, press and release the switch hook to place the first call on hold, recall dial tone is received. Dial the third party (local or long distance). When the person answers, you may have a private conversation. To bring in the person "on hold", press and release the switch hook.
This will connect the three people on one call.

To End:  If one of the other people hangs up, you will still be connected to the other call. If you hang up, the call will be disconnected.


Call Waiting  |  $1.50 per month

Call Waiting allows you to answer a second call when you are on the phone. If you hear a beep during a telephone call, you have Call Waiting.

To Answer:  Press and release the switch hook to put the first call on hold. You will be connected to the incoming call. To return to the original call, press and release the switch hook again. You may alternate between calls in this manner.


Caller ID Block  |  $2.00 per month (per line)

This is blocked for every call. We have a form in the office which needs to be signed to provide this service.


Call Forwarding  |  $1.50 per month 

BUSY CALL FORWARD:

Activation code: *68 - After *68 is pressed, the subscriber hears a confirmation dial tone. The subscriber then enters the forward-to DN. If the forward-to DN is invalid or if CFBL is already activated, an announcement informs the subscriber.

Deactivation code: *88 - If CFBL is already deactivated, an announcement informs the subscriber.


CALL FORWARD NO ANSWER:

Activation code: *92 - After *92 is pressed, the subscriber hears a confirmation dial tone. The subscriber then enters the forward-to DN. If the forward-to DN is invalid or if CFDA is already activated, an announcement informs the subscriber.

Deactivation code: *93 - If CFDA is already deactivated, an announcement informs the subscriber.


CALL FORWARD variable:

This feature enables the subscriber to redirect incoming calls to another line regardless of the status (busy or idle) of the subscriber’s line. When the call forwarding variable feature is activated, the subscriber’s line, if idle, receives a ring reminder when a call has been forwarded. The subscriber cannot answer calls at the base station while CFV is active, but can orginate calls.

Activation code: *72 - After *72 is pressed, the subscriber hears a confirmation dial tone. The subscriber then enters the forward-to DN. If the forward-to DN is invalid or if CFV is already activated, an announcement informs the subscriber.

Deactivation code: *73 - If CFV is already deactivated, an announcement informs the subscriber.


Relay Iowa: A Program of the Iowa Utilities Board

Relay Iowa makes it possible for individuals who can hear, are deaf, deaf-blind, hard of hearing, or have difficulty speaking to communicate with each other using the telephone.

To place a call using Relay Iowa, dial 711 or dial the appropriate toll free number below.

Voice/TTY/ASCII: Dial 7-1-1

OR

TTY: 1-800-735-2942

Voice: 1-800-735-2943

Spanish: 1-800-264-7190

Speech-to-Speech: 1-877-735-1007

Hearing Carry Over: 1-800-735-2942

Voice Carry Over Direct: 1-800-735-4313

Relay Iowa Customer Service:

1-888-516-4692 (Voice/TTY/ASCII/Spanish)

1-888-269-7477 (Captioned Telephone)

For more information on Relay Iowa click here.

Lifeline Assistance

Lifeline is a plan that assists qualified low-income Iowans by providing a monthly reduction on their telephone bill.  Please contact your Brooklyn Mutual Telecommunications Cooperative for details.

Note:  Low-income telephone assistance does not cover the cost of a telephone or the cost of wiring inside your home.

Eligibility: To be eligible for the program you must meet income-based criterion currently defined as at or below 135 percent of the Federal Poverty Guidelines OR participate in at least one of the following:

    • Medicaid

    • Supplemental Nutrition Assistance Program (SNAP)

    • Supplemental Security Income (SSI)

    • Federal Public Housing Assistance

    • Low-Income Home Energy Assistance Program (L1HEAP)

    • Temporary Assistance to Needy Families Program (TANF)

    • National School Lunch Program (NSL)


To receive a Low-Income Telephone Assistance Program:

1.    Complete the certification form and return it to the BMTC office at 129 Jackson St, Brooklyn.

2.   If you receive an eligibility verification form, complete and return it to your local telephone company within 30 days. Verification forms are mailed to subscribers every year. Your telephone company will suspend your eligibility for low-income assistance if you do not return the form.


Brooklyn Services Catalog 12-24-14.pdf

129 Jackson St  |  PO Box 513  |  Brooklyn, IA 52211-0513

P: 641.522.9211  |  F:  641.522.5001

Trouble After Hours:  877.610.0330

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